Frequently Asked Questions
Is the credit card information secured?
We are using the internet security SSL encoding technology for our website, and we are paying the utmost attention.
All communications are encoded and the system secures your purchase information and credit card.
How do you handle personal information?
The personal information of our customers will be used only for the purpose of sending promotional campaign notice, regular after-care emails, and order processing.
Customer personal information will not be used for any other purposes, and will not be disclosed, given, or transferred to the third party.
In order to ensure our customers to use R & A products with a peace of mind, we strictly manage and protect customer personal information.
If you still cannot find the answer ...
Please inquire by clicking the below "Contact Us" button.
It might take some time to answer your question in case there are many inquiries at the same time.